Booking Process during Covid

customer care

• All clients due into the salon 2 days ahead of actual date, should receive a phone call to go through a Health declaration form.

• We will ask clients to pay over the phone via a card transaction prior to their appointment.

• Colour clients to come into the salon for a skin test 24/48 hours prior to their booked appointment.

• All clients are expected to wear a mask to their appointment and bring a spare in case theirs gets damp.

• Clients are asked to come alone and only bring a minimum with them.

• On arrival to their booked appointment, the health check form requires a signature, the temperature is taken and recorded on the form and their card transaction receipt handed to them.

• Unfortunately at present we cannot offer refreshments or magazine, but they are welcome to bring any with them.